Terms of service

Terms of Service – Gennec Essentials

Last Updated: 04-13-2026

These Terms of Service ("Terms") govern your use of the Gennec Essentials website and services. By accessing or purchasing from our website, you agree to these Terms.

1. Company Information

Gennec Essentials operates this website and offers products including “Wellness Mobility Oil.” Throughout the site, “we”, “us”, and “our” refer to Gennec Essentials.

2. Acceptance of Terms

By accessing our website or purchasing from us, you confirm that you:

  • Are legally capable of entering into binding agreements

  • Agree to comply with all applicable laws of Pakistan

3. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Interfere with the website’s functionality or security

We reserve the right to restrict or terminate access for violations.

4. Product Disclaimer

Our products are intended for general wellness and personal care use only.

  • We do not make medical, diagnostic, or treatment claims

  • Individual experiences may vary

  • Information provided is not a substitute for professional advice

Users are responsible for ensuring suitability before use.

5. Accuracy of Information

We strive to provide accurate product and pricing information. However:

  • Errors may occur

  • We reserve the right to correct inaccuracies at any time without prior notice

6. Orders & Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel orders suspected of fraud or misuse

7. Pricing & Payments

  • All prices are listed in PKR

  • Prices may change without notice

  • Payment must be completed before order processing (except COD if applicable)

8. Shipping & Delivery

  • Delivery timelines are estimates only

  • Delays may occur due to courier or external factors

  • Risk transfers to the customer upon delivery

9. Returns & Refunds

We accept returns only in cases of:

  • Damaged or defective products

Conditions:

  • Claim must be made within 3 days of delivery

  • Proof (photo/video) is required

We reserve the right to approve or reject claims.

10. Limitation of Liability

To the maximum extent permitted by law, Gennec Essentials shall not be liable for:

  • Indirect or incidental damages

  • Loss of data, revenue, or profits

  • Any outcomes resulting from product use

11. Indemnification

You agree to indemnify and hold Gennec Essentials harmless from any claims arising from:

  • Your misuse of the website

  • Violation of these Terms

12. Intellectual Property

All website content (text, images, branding) is owned by Gennec Essentials.

Unauthorized use, reproduction, or distribution is prohibited.

13. Third-Party Services

We may use third-party tools (e.g., payment gateways, couriers).

We are not responsible for their performance or policies.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

15. Termination

We may terminate access to our services without notice if these Terms are violated.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan.

17. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.

18. Contact Information

For questions regarding these Terms:

Email: info@gennecessentials.com